Returns & Exchanges
At Ultra Violette, we want you to love your skinscreen as much as we do, which is why we offer a 30-day return policy for any products that are unopened or cause a documented skin reaction. If your SPF isn't the perfect match, our team is here to help you find your new favorite formula.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to begin the process.
Pack Your Items
Carefully place the unused product in its original packaging to ensure it stays protected during transit.
Affix Shipping Label
Download and print your prepaid shipping label from the portal and attach it securely to the outside of your parcel.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing